Margareta Imn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

There is absolutely no communication or resolution in a week for a damaged product that I received. I was told 24-48 hours and now it's been a week and nothing. I have a damaged product that I'm still paying for and not one person can get back to me.

View full review

Preferred solution: I was looking for a replacement but am tempted to cancel the whole order

Anonymous
map-marker Saint Augustine, Florida

I can make a oder

PerPay - I can make a oder

Trying to place a order every time I try to place the order it telling me that its unavailable. Why is that?

View full review

User's recommendation: Good thing to Sergeant credit

Gina D Bsx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still haven't received my item

PerPay - Still haven't received my item
Contains 1 confidential file for company representatives

I only received one of my items. I can't get ahold of customer service because I can only email or text, and then wait and hope they reply.

There should be a number where you can actually talk to someone. It clearly says that only the JBL headphones were delivered; there is nothing about the laptop.

View full review
Loss:
$16
Pros:
  • Convenient
Cons:
  • Cannot speak to a live agent by calling

Preferred solution: My item

User's recommendation: With this order would not recommend to use this service

Reynaldo C Mjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Items incorrect

PerPay - Items incorrect
PerPay - Items incorrect - Image 2

I purchased for almost 500 dollar with this item LUX Collection Men's Gold Plated CZ Encrusted Franco 7mm Bracelet in 925 Sterling Silver - 8'. When it arrived the image which I purchased is not the same and when I search it this is diffirent.

Heres what I purchased. And the actual isnt the same and its frustrating.

Money is not easy to earn. So please fix this

View full review

Preferred solution: Change what they delivered to what I have purchased and should be the same with I have purchased

Tanika M Ckv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I need to speak to a live person how do I talk to a live person regarding how prepay wok can someone please call me at 862-588-****

View full review
Noella E Sxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I received damaged items. I have tried to contact this company for an exchange or return, but there's no contact number. Furthermore, no one has responded to my several emails!

View full review
Loss:
$1200

Preferred solution: Full refund

Resolved
Travis R Acs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I can't set my direct deposit

Updated by user Jan 04, 2025

Company fixed the issue and I have been provided with apology. I didn't have a problem with my order just my direct deposit

Original review Dec 20, 2024

The text should read:

'It's not letting me set up my direct deposit. I even called my HR and had them set it up for me. Now, I'm trying to order my son's Christmas presents.

View full review
Terrance B Mpy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tuscaloosa, Alabama

I didn’t receive my whole package. I’m missing 2 items

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 3 confidential files for company representatives

I'm missing the watch and perfume I ordered. The men's cologne has arrived, but the other two items are saying delivered and I have not received them.

It's showing my order was complete in my Perpay app, but won't let me view the tracking individually.

Can someone please respond to this ASAP? This is the second item I'm being charged for that has not arrived.

View full review
Loss:
$300
Pros:
  • You get to pay as you go
Cons:
  • That your order may or may not come

Preferred solution: Deliver product or service ordered

Azai Elw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Need to speak to a person

I cant change anything on my account I cant get any help with it The bank accounts have the wrong name for the account holder so now I cant get the banks verification. So I can get the money out that wasnt supposed to be sent to y'all.

I paid my loan off two weeks ago.

Now I have two bill that were due and is late cuz I cant get the money back. It be nice to have a phone number to call to talk to someone and not just email.

View full review
Gregory H Jkt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issues with order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was instructed to set up direct deposit through my company. After doing so, I was unable to get in touch with anybody to start my order, and funds are scheduled to be withdrawn in a couple of days.

View full review
Loss:
$85

Preferred solution: My order that I was recently told I could receive if those things were done

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Arlington, Virginia

No delivery date or time

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
PerPay - No delivery date or time
Contains 1 confidential file for company representatives

I made a order weeks ago and PerPay is take the money but I have no delivery date or time for my package and I try getting in contact with PerPay but there is never a real person you can talk to and you have to wait days to get a response if you email PerPay if you ever get a response back I have been look for my package for week Ive never had a date or time when its coming and cant get touch with no one to help PerPay is not a good online shopping app and they should be removed its like PerPay is stealing money from their customers and the customers are trying to help the company grow I am very displeased and I wouldnt recommend this shopping app to anyone

View full review
Verner Nnh
map-marker Knoxville, Tennessee

I'm mad

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have never been late or missed a payment in fact my payments are early and more than expected and I have plenty of availability in my account yet I'm refused every time I try to order

View full review
Joseph S Kar

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My payment

On this number is recording not a person. The recording says to reach out to live chat on there site but there is no live chat.

View full review
Cons:
  • No customer service
Alixandra Uyj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salt Lake City, Utah

I’ve been trying to make my payment. It deposited change into my account. Then took out only change. Instead of the $65 for the drier. It dumb. We should be able to make regular card payments.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
PerPay - I’ve been trying to make my payment. It deposited change into my account. Then...
Contains 1 confidential file for company representatives

Lets us make payments off of our debit/credit cards. Not just whatever is going on with the ADP deposit

View full review

User's recommendation: Take ur chances I guess.

Lakisha D Fso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salies-Du-Salat, Occitania

I need someone to refund my money they’re taking out my bank account because I cancelled my order so I’m not getting anything but they still taking money out

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I started an order and ended up canceling it but theyre still taking money out of my check I need my money back

View full review
Loss:
$110
Pros:
  • It is a good way to ensure there is no missed payment
Cons:
  • If you cancel there no way to get your money back

Preferred solution: Full refund

User's recommendation: Nope don’t do it