
PerPay
PerPay Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PerPay has 1.8 star rating based on 203 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend PerPay to a friend or colleague.
- Rating Distribution
Pros: Convenient, Good items, Good stuff to buy.
Cons: Customer service, Cannot speak to a live agent by calling, Customer service and shipping times.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PerPay has 1.8 star rating based on 203 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend PerPay to a friend or colleague.
- Rating Distribution
Pros: Convenient, Good items, Good stuff to buy.
Cons: Customer service, Cannot speak to a live agent by calling, Customer service and shipping times.Recent recommendations regarding this business are as follows: "dont plan on this line of credit if anything goes wrong u have 0 help", "App is good unless you need to get in contact with someone then it is the worst", "Maybe"."Make sure it’s wifi", "Maybe".
Most users ask PerPay for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews











































Not letting purchases while on LOA but still collecting payments from debit card saying no purchases can be made off of debit card
Im currently on maternity leave and wanted to purchase a vacuum and was told I couldnt because I dont have direct deposit coming in yet they are taking payment for part orders from my debit card.
User's recommendation: If your on LOA you can’t use your account at all but they will still collect funds
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGoing back on what they said about payment
Perpay has been terrible to work with simply based off of their customer service. It takes forever to get a hold of someone and even then, they dont read what you say.
They say garbage until you point out you provided information proving what they stated was wrong.
They said i am enrolled in a program to not be reported to credit companies but i have gotten 3 notifications this week.They lie and will not honor the 90 days they "offered" me. I have not less than the promised days of being reported and they do not care.
They told me they would honor 90 days for paused payment on 1/22/25. As of yesterday, 2/9/25, I have received collections notices again even though they said 90 days.
No one is reaching out and I can't reach them.
I have emails that state I have 90 days to pay due to medical issues and not being able to work. They have started sending daily texts and emails now even though I have 90 days.
- Nice items
- Goes back on word
- Customer service
- Slow communication
Preferred solution: Price reduction
User's recommendation: Don’t get sick and expect them to help. This is a terrible company. Don’t become a customer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: I need my money
Company fixed the issue and I have been provided with apology. They ain't put my got dame money back in my choke account I need it for bills
I didn't tell them to get money out of my account. That was my rent money.
I really need it. Please help me.
User's recommendation: Bad
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |First product was okay but just overcharged for it basically I feel like $470 go to try to get the money back they send me a tablet that doesn't work but for like 2 weeks still having problems with th
So I bought a high dollar golf driver from them which I got overcharged for anyway 400 something dollars turns around I want my money back accidentally ordered a tablet by asking please don't send the tablet give me the money instead well they send the tablet it works for two and a half weeks then stops working I'm still trying to get my money back right now and its been bout a month ago when I started trying to get the overpayment money back
User's recommendation: Heck NOO!!!

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo number to call
For a week, I've emailed and also initiated a live chat, but I've received no real answers, just automated responses. Emails say, 'Happy to help,' when no help was provided.
They stated the issue was resolved when, in fact, it wasn't. It seems like a work-from-home, no-phone type of job. That's fine; I'm not knocking that, but six or seven people not resolving or even attempting to is ridiculous! They just send an automated response.
I've seen people be active in the chat and not even respond for over an hour.
Then, when I email them, they respond, 'Happy to help, please enter the chat. I can help you better!' It's B.S.
Preferred solution: Apology
User's recommendation: Don’t do business with them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money
Took my money without my consent and paid the whole balance off. That's a rip off, so I want my life back and please contact me at your convenience.
I'm on Pacific Time and your date was wrong. It was a whole day ahead. I need help.
I need my money back ASAP. I have bills to pay.
Preferred solution: Full refund
User's recommendation: Watch out be cautious!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAddress change for ups
To reach out to UPS to update my correct address, which is 629 Van Buren Street St W, Battle Creek, MI 49037.
- Good items
- Bad customer service experience
Preferred solution: For prepay to call UPS to update my address 629 Van Buren St W Battle Creek,MI 49037
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel account and direct deposit
Cancel item and never receive the item and they still taking the money out my check I need my money refunded back to my account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Over draft to my account
Company fixed the issue and I have been provided with settlement agreement.
Over draft too much money out my account and giving me the run around abount my funds this is a disgrace
- Get you thinking you will have a good deal but dont
- Take from u more than you agree on
Preferred solution: Full refund
User's recommendation: No i would not refer anyone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI changed my shipping address but it was not changed by Perpay before the shipment was sent out
I sent in a request to change my shipping address two weeks before my shipment was paid for. You failed to change my address and now it is being shipped to the wrong address in a state that I don't live in anymore.
You need to resolve this now.
I am very upset that I have $711 worth of product going to a house that I don't live at because you failed to change my shipping address. If this is not changed immediately, I will never go through Per Pay again.
- Easily accessed products
- No help from customer service
Preferred solution: I would like to get my products shipped to the correct address that is on my PerPay account. The address it is being shipped to doesn’t match the address on my profile
User's recommendation: Use a different site. These guys take forever to reach out to you when you have a problem, even then the problem is not fixed. I changed my shipping address and Perpay didn’t update. Now 800$ worth of things is being sent to a place I no longer live
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney
Equivocadamente, deposité por error mi cheque del trabajo. Quería ver cómo puedo recuperar todo mi dinero.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My SSN number
When try to log on it says invalid value d credentialmm I'll. Some of the customers should talk tollklk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |My order hasn't arrived
I'm looking for an order that was placed on the 30th of November. It has yet to arrive at my address.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I haven’t get my items
I have order 2 items and I havent receive it yet Im sending pictures with tracking number and items ordered please let me know when this arrive is already 3er week and I havent get the items please tell me what should I do at my end
- Good items
- No live support
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Verify identity social don’t match so I can get my order
The SSN we have on file is invalid. Please contact hello@***.com to resolve. So, I need to verify myself.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To please open the order to sending the order
Yes, I made the order for an Apple Watch 10, but they asked me for my SSA verification. I provided everything they asked for but am still waiting for my order.
I have $800 approved but I can't use it. Despite asking me for everything, they still haven't sent my order. Please don't play with me anymore.
Mamadou Barry in the company is fooling people, not me. I don't have time for your tricks.
User's recommendation: To be honest with the customer to don’t play with may may be more specific and honest Mamadou responded soon o fogger
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