Kerah Fkt

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Verified Reviewer
| map-marker Schenectady, New York

Physical credit card

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I needed to talk to a person instead automated prompt me to leave messages. So I can't recommend this kind of machine to person service

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Dadof4

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Verified Buyer
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Verified Reviewer
| map-marker Iuka, Mississippi

First product was okay but just overcharged for it basically I feel like $470 go to try to get the money back they send me a tablet that doesn't work but for like 2 weeks still having problems with th

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PerPay - First product was okay but just overcharged for it basically I feel like $470 go...
PerPay - First product was okay but just overcharged for it basically I feel... - Image 2
Contains 1 confidential file for company representatives

So I bought a high dollar golf driver from them which I got overcharged for anyway 400 something dollars turns around I want my money back accidentally ordered a tablet by asking please don't send the tablet give me the money instead well they send the tablet it works for two and a half weeks then stops working I'm still trying to get my money back right now and its been bout a month ago when I started trying to get the overpayment money back

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User's recommendation: Heck NOO!!!

Andrea E Yse

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Verified Buyer
|

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Verified Reviewer

No number to call

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PerPay - No number to call
Contains 1 confidential file for company representatives

For a week, I've emailed and also initiated a live chat, but I've received no real answers, just automated responses. Emails say, 'Happy to help,' when no help was provided.

They stated the issue was resolved when, in fact, it wasn't. It seems like a work-from-home, no-phone type of job. That's fine; I'm not knocking that, but six or seven people not resolving or even attempting to is ridiculous! They just send an automated response.

I've seen people be active in the chat and not even respond for over an hour.

Then, when I email them, they respond, 'Happy to help, please enter the chat. I can help you better!' It's B.S.

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Preferred solution: Apology

User's recommendation: Don’t do business with them

Maurice G Kpe

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Verified Buyer
|

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Verified Reviewer

My money

PerPay - My money
Contains 1 confidential file for company representatives

Took my money without my consent and paid the whole balance off. That's a rip off, so I want my life back and please contact me at your convenience.

I'm on Pacific Time and your date was wrong. It was a whole day ahead. I need help.

I need my money back ASAP. I have bills to pay.

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Loss:
$628

Preferred solution: Full refund

User's recommendation: Watch out be cautious!!!

Preston W Igm

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Verified Buyer
|

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Verified Reviewer

Address change for ups

PerPay - Address change for ups
Contains 1 confidential file for company representatives

To reach out to UPS to update my correct address, which is 629 Van Buren Street St W, Battle Creek, MI 49037.

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Pros:
  • Good items
Cons:
  • Bad customer service experience

Preferred solution: For prepay to call UPS to update my address 629 Van Buren St W Battle Creek,MI 49037

Jimmy D Vsq

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Verified Reviewer
| map-marker Jackson, Tennessee

I need my money

PerPay - I need my money
PerPay - I need my money - Image 2

I didn't tell them to get money out of my account. That was my rent money.

I really need it. Please help me.

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User's recommendation: Bad

Resolved
Sabrina W Ibz

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Verified Reviewer

Resolved: Over draft to my account

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PerPay - Over draft to my account
Updated by user Nov 28, 2024

Company fixed the issue and I have been provided with settlement agreement.

Original review Nov 28, 2024

Over draft too much money out my account and giving me the run around abount my funds this is a disgrace

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Loss:
$133576
Pros:
  • Get you thinking you will have a good deal but dont
Cons:
  • Take from u more than you agree on

Preferred solution: Full refund

User's recommendation: No i would not refer anyone

Maykel A Idx

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Verified Buyer
|

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Verified Reviewer

Money

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PerPay - Money
Contains 1 confidential file for company representatives

Equivocadamente, deposité por error mi cheque del trabajo. Quería ver cómo puedo recuperar todo mi dinero.

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Loss:
$877

Preferred solution: Full refund

Andrew B Hmp

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Verified Reviewer

I changed my shipping address but it was not changed by Perpay before the shipment was sent out

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I changed my shipping address but it was not changed by Perpay before the shipment was...

I sent in a request to change my shipping address two weeks before my shipment was paid for. You failed to change my address and now it is being shipped to the wrong address in a state that I don't live in anymore.

You need to resolve this now.

I am very upset that I have $711 worth of product going to a house that I don't live at because you failed to change my shipping address. If this is not changed immediately, I will never go through Per Pay again.

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Pros:
  • Easily accessed products
Cons:
  • No help from customer service

Preferred solution: I would like to get my products shipped to the correct address that is on my PerPay account. The address it is being shipped to doesn’t match the address on my profile

User's recommendation: Use a different site. These guys take forever to reach out to you when you have a problem, even then the problem is not fixed. I changed my shipping address and Perpay didn’t update. Now 800$ worth of things is being sent to a place I no longer live

Sarahy Hrv

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Verified Reviewer
| map-marker Pensacola, Florida

My SSN number

PerPay - My SSN number

When try to log on it says invalid value d credentialmm I'll. Some of the customers should talk tollklk

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Lovena Zxl

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Verified Reviewer
| map-marker Daphne, Alabama

My order hasn't arrived

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PerPay - My order hasn't arrived

I'm looking for an order that was placed on the 30th of November. It has yet to arrive at my address.

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Ernesto R Yht

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Verified Buyer
|

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Verified Reviewer
| map-marker Lagos, Lagos

I haven’t get my items

PerPay - I haven’t get my items
Contains 1 confidential file for company representatives

I have order 2 items and I havent receive it yet Im sending pictures with tracking number and items ordered please let me know when this arrive is already 3er week and I havent get the items please tell me what should I do at my end

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Pros:
  • Good items
Cons:
  • No live support

Preferred solution: Deliver product or service ordered

Tawona J

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Verified Buyer
|

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Verified Reviewer
| map-marker Nashville, Tennessee

Verify identity social don’t match so I can get my order

PerPay - Verify identity social don’t match so I can get my order
Contains 1 confidential file for company representatives

The SSN we have on file is invalid. Please contact hello@***.com to resolve. So, I need to verify myself.

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Senta Ppg
map-marker Jackson, Tennessee

To cancel my order

PerPay - To cancel my order

I want to cancel my order please I thought it would be taken out of my credit and I need a card I can't afford it

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osiris R Ocz

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Verified Reviewer
| map-marker Brooklyn, New York

To please open the order to sending the order

PerPay - To please open the order to sending the order

Yes, I made the order for an Apple Watch 10, but they asked me for my SSA verification. I provided everything they asked for but am still waiting for my order.

I have $800 approved but I can't use it. Despite asking me for everything, they still haven't sent my order. Please don't play with me anymore.

Mamadou Barry in the company is fooling people, not me. I don't have time for your tricks.

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User's recommendation: To be honest with the customer to don’t play with may may be more specific and honest Mamadou responded soon o fogger

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dallas, Texas

Direct deposit

PerPay - Direct deposit
Contains 1 confidential file for company representatives

I ordered a iPad and they was supposed to to take 24 dollars and some change out of my check when I got paid and the took 747.00 dollars out of my account.I still havent my money back.

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User's recommendation: Don’t do it‼

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