Contact PerPay Customer Service
PerPay Phone Numbers and Emails
Customer Service Number:
-
(215) 398-1284
Customer Service:
-
(215) 834-4200
PerPay Emails:
PerPay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PerPay Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PerPay is 2153981284. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 11% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 21 seconds.
Be prepared for the call as PerPay may ask you for the following information to identify you as a customer: address or zip code, first and last name or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PerPay Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PerPay is 2153981284. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 11% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 21 seconds.
Be prepared for the call as PerPay may ask you for the following information to identify you as a customer: address or zip code, first and last name or social security number.
People call PerPay mainly because of account, request for information, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact PerPay is hello@perpay.com. 93% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
PerPay Website:
PerPay Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm
How Good is PerPay's Customer Service?
Summary of PerPay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PerPay?
Account Question:
- “Account inactive”
- “Account update”
- “Reset my profile”
Request for Information Question:
- “How to set up my direct deposit”
- “About a order”
- “Looking for my order”
Payments and Charges Question:
- “Credits with held”
- “Physical credit card”
- “Direct deposit”
Shipping and Delivery Question:
- “Package was canceled due to negligence of FedEx”
- “Didn't get my deposit”
- “Haven't received my card”
Product/ Service Question:
- “Withdrawal”
- “Not sending my order after receiving funds”
- “Leaking ice maker”
Return/ Replace Question:
- “Return”
- “Change payment method”
- “Need to change email”
Activation/ Cancellation Question:
- “To cancel order”
- “To cancel my order”
- “Want to cancel my prepaid credit card”
Cards Question:
- “I don’t have a card”
- “My card”
- “Mydebtcardbyfedexokay”
Employment Question:
- “My entire paycheck was deposited into Perpay”
- “To get my paycheck”
- “Unresolved payroll allotment payments”
Refund Question:
- “Money back”
- “Refund”
- “Refund of cancelled orders”
Staff Question:
- “Customer service”
- “Customer service is stupid”
- “Customer service help”
Website/ Application Question:
- “When I submitted my application, I was told that my Social Security number is invalid.”
- “On my application I was told my Social security number was invalid”
- “Application”
Other Question:
- “I Need My Money”
- “Didn’t receive order”
- “Can't complete order”
Compare PerPay Customer Service To
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