Contact PerPay Customer Service
PerPay Phone Numbers and Emails
Customer Service Number:
-
(215) 398-1284
Customer Service:
-
(215) 834-4200
PerPay Emails:
PerPay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PerPay Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PerPay is 2153981284. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 12% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as PerPay may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PerPay Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PerPay is 2153981284. 80% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 12% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as PerPay may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call PerPay mainly because of account, request for information, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact PerPay is hello@perpay.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
How to Contact PerPay Customer Service?
Most Popular Number:
| Total calls: 4 077 | Issues resolved: 46 | Last call: Feb 4, 2026 |
Contact Information
PerPay Website:
PerPay Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm
PerPay Customer Service Reviews
Ive been trying for a month to get my deposit account set up and it keeps getting rejected and there are NO live agents to talk to, and the information they gave me on how to set up the deposit account is totally wrong.
I filed a claim form the day I received my iPad on Dec 29, 2025. I have yet to hear back.
When I received the item it was broken. I'm paying for something I can't use.
How Good is PerPay's Customer Service?
Summary of PerPay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PerPay?
Account Question:
- “Can't login”
- “Unable to verify identity and order something”
- “Verify my information and trying to order something”
Request for Information Question:
- “Order verification”
- “Check the status of credit card”
- “Need help”
Payments and Charges Question:
- “Took the wrong amount and kept my entire check”
- “Over payment withdrawal”
- “Overpaid”
Shipping and Delivery Question:
- “Missing shipment”
- “No deliver update”
- “Package not delivered”
Product/ Service Question:
- “Broken inner screen on my pixel fold”
- “Phone I received that broken”
- “Un resolved damaged product”
Activation/ Cancellation Question:
- “Reactivate my account”
- “Cancel order”
- “Reactivate account”
Return/ Replace Question:
- “Change password”
- “Return”
- “Perpay starting date correct”
Cards Question:
- “Need gift cards for 80.00”
- “Card not suspended but on hold why?”
- “Card”
Refund Question:
- “Refund”
- “Need my cash refund”
- “Get my money back”
Employment Question:
- “My paycheck got sent to you and I didn’t do it would like a refund”
- “Can't pay off my bill”
- “Payroll direct deposit and funds”
Staff Question:
- “Customer service”
- “Customer service is stupid”
- “Customer service help”
Website/ Application Question:
- “Can't get pass social on app says to contact support”
- “App isn't working”
- “Application”
Other Question:
- “Television issue”
- “Market place”
- “PissedCousumer”
Compare PerPay Customer Service To
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