Contact PerPay Customer Service
PerPay Phone Numbers and Emails
Customer Service Number:
-
(215) 398-1284
Customer Service:
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(215) 834-4200
PerPay Emails:
How to Contact PerPay Customer Service?
Most Popular Number:
| Total calls: 3 643 | Issues resolved: 38 | Last call: Apr 18, 2025 |
PerPay Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PerPay Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PerPay is 2153981284. 79% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 13% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 29 seconds.
Be prepared for the call as PerPay may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PerPay Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PerPay is 2153981284. 79% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 13% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 29 seconds.
Be prepared for the call as PerPay may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call PerPay mainly because of account, request for information, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact PerPay is hello@perpay.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
PerPay Website:
PerPay Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 6:00pm
PerPay Customer Service Reviews
I file a claim for a transaction not process by me, and they never answer my request. I wait for 2 weeks and no answer yet
I received a jug of Tide laundry detergent and it had leaked out into the box it was shipped in. There was approximately 1/3 of the laundry soap lost.
I have not yet to receive a call and I been emailing since 9 regarding my direct deposit... I received an over payment email so I'm waiting so yall can send it to my bank my new number is 980433**** email longtiesha1@***.com
How Good is PerPay's Customer Service?
Summary of PerPay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PerPay?
Account Question:
- “My account address and pohne number and wanna make sure yal got everything correct because you all deducted from my account and my order hasnt shipped it should be the ps5 madden 2025 and a extra volcano red controller also the media ps5 remote also”
- “Reinstatement of account”
- “To verify”
Request for Information Question:
- “Find out status of pay out”
- “Contact support message”
- “Per pay is not allowing me to check out my items”
Payments and Charges Question:
- “Bill”
- “First payment”
- “Auto pay has not stopped for a paid item.”
Shipping and Delivery Question:
- “I've been. Asking when my order will be shipped as I'm needing it ASAP. With no response to my concerns not a good way to start a consumer relationship”
- “Wrong shipping on order”
- “Missing order”
Product/ Service Question:
- “Damage item”
- “Resolve error on account”
- “Withdrawal”
Activation/ Cancellation Question:
- “Reactivate account”
- “Cancel my order and get a refund”
- “Cancelled order but money is still being taken out of my check Im wanting to cancel my account completely and get a refund if possible.”
Return/ Replace Question:
- “I wanna return my last order”
- “Address change for card”
- “Change account info regarding income”
Cards Question:
- “Card issue”
- “Card”
- “I didn’t receive a card”
Employment Question:
- “Can’t add employer”
- “I need perpay to stop taking $57 out of my paycheck. I Sabrina Petty cannot get into my perpay account.”
- “I’m trying to put my employer on there but it won’t show up”
Refund Question:
- “Refund”
- “Money back”
- “Refund of cancelled orders”
Staff Question:
- “Customer service”
- “Customer service is stupid”
- “Customer service help”
Website/ Application Question:
- “Application”
- “When I submitted my application, I was told that my Social Security number is invalid.”
- “On my application I was told my Social security number was invalid”
Other Question:
- “Identity”
- “No puedo acceder a mi cuenta”
- “Money disposit in my bank”
Compare PerPay Customer Service To
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